Think of it as a low-cost way of getting high-cost talent, with strong commitment to your success and individuality.

SAMPLE SERVICES

INTERNAL SALES

A ‘ready to go’ sales person, based on commission only, capable of and proven to close sales at all consumer levels across all sub-Saharan Africa product.

NORTH AMERICA REPRESENTATION

Open up this key market to your camp or lodge, introducing key trade partners and relationships. Design or execute sales trips.

MARKETING & PR

Co-develop the company’s annual marketing and PR plans, including newsletters, media, communication style (including marketing collateral, images, website) with goal of increasing leads.

 BRAND COMMUNICATIONS

Assist and/or lead rebranding and messaging to enhance market visibility and position, with specific emphasis on the North American market.

SYSTEMS

Develop new, or improve existing, systems including reservations software, file management and pre- and post- departure processes.

PRODUCT TRAINING

Train existing staff on new product and destinations; act as an internal resource to junior staff.

 

CUSTOMER SERVICE SUPPORT

Develop or improve the client customer service experience including but not limited to pre-departure materials, the booking process and post-travel communications.

SWOT ANALYSIS

Identify your company’s key growth opportunities and competition.

CONSERVATION STRATEGY

Develop company’s conservation mission, objectives and and mechanisms for supporting conservation through tangible contributions.

TRADE SHOW REPRESENTATION

Attend trade shows on behalf of the company, representing your interests, and extracting key information on new developments.

BUSINESS DEVELOPMENT

Collaborate as sounding board and advisor in new opportunities for company growth, partnerships, and acquisitions.

SUPPLIER NEGOTIATIONS

Assist or lead the negotiation of special commission structures and value-adds with suppliers, reduction of dependence on DMCs, increase vertical integration.

EXECUTIVE SUPPORT

Provide turnkey coverage for owners (or other staff) when out-of-town with no heavy training required.